Privacy Policy
Stic Solutions, Inc.
Privacy Notice
Last Updated: April 8, 2026
© 2026 Stic Solutions, Inc. All rights reserved.
IMPORTANT NOTICE REGARDING FUTURE FEATURES AND ESTIMATES
Our website, mobile application, and marketing materials may describe features, functionality, earnings estimates, impression counts, or other metrics that are under development, planned for future release, or based on management estimates and projections. Actual features, availability, earnings, and performance may differ materially from any descriptions or estimates shown. All such information is provided for illustrative purposes only and should not be relied upon as a guarantee.
1. SCOPE OF THIS PRIVACY NOTICE
This Privacy Notice applies to personal information we collect and process when you:
1) visit our website;
2) use our mobile app;
3) create an account;
4) apply to participate as a driver;
5) participate in an advertising campaign;
6) inquire about our services as a brand, agency, or partner;
7) communicate with us by email, phone, text, app, social media, or otherwise;
8) interact with our advertisements or marketing content; or
9) otherwise engage with us online or offline.
This Privacy Notice does not apply to information processed in an employment context for our employees or internal personnel, except to the extent required by applicable law, or to third-party websites, apps, or services that we do not control.
2. UPDATES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time in our sole discretion. If we make material changes, we will post the updated Privacy Notice on our Services and update the “Last Updated” date above. We may also provide additional notice, such as by email, app notice, or other means, where required by law.
Your continued use of the Services after any update means you acknowledge the revised Privacy Notice to the extent permitted by law.
3. PERSONAL INFORMATION WE COLLECT
We collect personal information from you directly, automatically through your use of the Services, and from third parties.
For purposes of this Privacy Notice, “personal information” generally means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household, subject to applicable law.
3.1 Personal Information You Provide to Us
Depending on how you interact with us, we may collect the following categories of personal information:
A. Contact and Account Information
– Name
– Email address
– Phone number
– Mailing address
– Username and password
– Account preferences and settings
– Communications preferences
B. Driver Application and Participation Information
If you apply to become, or participate as, a driver, we may collect:
– Date of birth
– Driver’s license information and images/copies of government-issued identification
– Vehicle information, such as make, model, year, color, VIN, license plate, and registration information
– Insurance information
– Driving-related eligibility information
– Emergency contact information
– Campaign participation history
– Information you provide in connection with onboarding, support, or verification
C. Payment and Financial Information
To facilitate payouts and other payment-related functions, we may collect or receive:
– Bank account and routing information
– Debit card information where supported by our payment processor
– Billing information
– Transaction records
– Payment status and payout history
Important: Payment processing and payouts are handled by Stripe and its affiliated services. We do not generally store full payment card details entered directly into Stripe-hosted or Stripe-powered payment workflows.
D. Identity Verification and Fraud Prevention Information
We may collect information needed to verify your identity, eligibility, and trustworthiness, including:
– Government-issued ID images
– Selfie or verification images if implemented in the future
– Records related to fraud screening, account integrity, or abuse prevention
– Information needed to respond to rights requests or legal compliance requests
E. Communications and Support Information
– Content of emails, SMS/text messages, chat messages, support tickets, or phone calls with us
– Survey responses
– Contest, promotion, or referral information
– Information submitted through forms, waitlists, intake forms, or demos
F. Business and Marketing Information
If you are a brand, agency, partner, or prospective business customer, we may collect:
– Business contact information
– Company name and role/title
– Campaign interest information
– Contracting and billing information
– Communications and sales records
G. Job Applicant Information
If you apply for a job with us, we may collect:
– Resume/CV
– Employment history
– Education information
– References
– Other information you submit in connection with your application
3.2 Personal Information We Collect Automatically
We and our service providers may automatically collect personal information when you use the Services.
A. Device and Network Information
– IP address
– Device identifiers
– Mobile advertising IDs
– Browser type and version
– Device type and operating system
– Carrier and network information
– Language settings
– Referring URLs
– App version and crash logs
B. Usage Information
– Pages and screens viewed
– Session duration
– Clickstream data
– Features used
– Search queries
– Links clicked
– Dates and times of access
– Interaction with emails, ads, and content
C. Location Information
Depending on your device settings, app permissions, and campaign participation, we may collect:
– Approximate location (such as from IP address)
– Precise geolocation from your mobile device or related technology, including GPS data, where you grant permission and where relevant to the Services, campaign verification, mileage calculations, safety, fraud prevention, or analytics
If you are a driver participating in campaigns, location and mileage information may be central to how the Services operate, including campaign qualification, verification, and compensation calculations.
D. Inferences
We may draw inferences from the information we collect to create profiles about preferences, interests, campaign suitability, fraud risk, engagement, or likely business needs.
4. COOKIES AND SIMILAR TRACKING TECHNOLOGIES
We use cookies, pixels, SDKs, local storage, web beacons, session replay tools, analytics tools, and similar technologies (“Tracking Technologies”) on our website, app, emails, and digital properties.
4.1 Types of Tracking Technologies We Use
A. Strictly Necessary Technologies
These technologies are required for core site and app functionality, such as security, login authentication, session management, network management, fraud prevention, and load balancing.
B. Functional Technologies
These technologies help remember your settings and improve user experience, such as language preferences or saved form inputs.
C. Analytics Technologies
These technologies help us understand how users interact with the Services, such as which pages are visited, which features are used, and how users navigate our site and app. We may use third-party analytics providers.
D. Advertising and Marketing Technologies
These technologies may be used to:
– measure ad performance;
– attribute conversions;
– deliver more relevant ads;
– support retargeting or cross-context behavioral advertising; and
– understand audience engagement across websites, apps, and devices.
Under certain U.S. state privacy laws, use of some advertising cookies and similar technologies may be considered a “sale,” “sharing,” or use for “targeted advertising.”
4.2 Your Choices Regarding Cookies and Tracking
You may have the following choices:
– Adjust your browser settings to block or delete cookies
– Use any cookie preference tools we make available
– Adjust your mobile device settings to limit ad tracking
– Use platform-level privacy settings
– Opt out through applicable industry tools
– Use a recognized Global Privacy Control (“GPC”) or other universal opt-out preference signal, where required by law and where technically supported for the browser/device you use to access our Services
Please note:
– Blocking certain cookies may affect functionality of the Services.
– Opt-out choices may be browser- and device-specific.
– Mobile app environments may not use browser cookies but may use SDKs and similar tools.
– We honor GPC signals to the extent required by applicable law for opt-outs of sale/sharing/targeted advertising.
4.3 Do Not Track
Some browsers offer “Do Not Track” signals. Because there is not yet a universally accepted standard for DNT, we do not respond to legacy DNT signals. However, we process recognized universal opt-out signals, such as GPC, where required by applicable law.
5. INFORMATION WE COLLECT FROM THIRD PARTIES
We may collect personal information from third parties, including:
– Payment processors such as Stripe
– Identity verification and fraud prevention providers
– Analytics and advertising partners
– Social media platforms
– Referral sources
– Publicly available sources
– Business partners
– Service providers
– Advertisers, agencies, or clients
– Law enforcement or governmental entities
– Background screening or eligibility-related providers, where lawful and applicable
– App stores and mobile platform providers
We may combine information we collect from third parties with information we collect directly from you.
6. DRIVER’S LICENSES, GOVERNMENT IDS, AND BIOMETRIC DISCLOSURE
We may collect and store copies/images of driver’s licenses and other government-issued identification documents from drivers and prospective drivers for identity verification, fraud prevention, eligibility review, legal compliance, trust and safety, dispute resolution, and related business purposes.
These documents are stored on encrypted servers and access is restricted based on business need.
6.1 Not a Biometric Privacy Notice
At this time, we do not intentionally collect, capture, purchase, receive through trade, or otherwise obtain biometric identifiers or biometric information as those terms are defined under laws such as the Illinois Biometric Information Privacy Act (“BIPA”), in the ordinary course of operating the Services.
A photograph or scan of a driver’s license, by itself, is generally not treated as biometric information under BIPA unless used to extract biometric identifiers such as a face geometry template. If in the future we implement facial comparison, liveness detection, or similar identity verification tools that involve biometric processing, we will provide any legally required disclosures, consents, and retention terms before doing so.
7. HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes:
7.1 To Provide and Operate the Services
– Create, maintain, and administer accounts
– Provide website and app functionality
– Match drivers with campaigns
– Facilitate advertiser and brand services
– Process applications and onboarding
– Calculate mileage, eligibility, and compensation
– Process or facilitate payouts through Stripe
– Provide customer service and support
– Send service-related communications
– Enable app features and user settings
7.2 To Verify Identity, Eligibility, and Compliance
– Verify identity and prevent fraud
– Confirm driver eligibility and campaign qualification
– Review licenses, insurance, and vehicle information
– Enforce campaign terms and platform rules
– Detect abuse, misuse, policy violations, or unlawful conduct
7.3 For Analytics, Research, and Product Development
– Understand usage trends
– Improve our Services and user experience
– Develop new features, products, and services
– Test and troubleshoot functionality
– Create aggregated, statistical, or de-identified reports
– Measure effectiveness of campaigns and marketing
7.4 For Advertising and Marketing
– Send newsletters, promotions, or marketing communications
– Personalize content and outreach
– Measure campaign performance
– Show or help deliver relevant advertisements
– Retarget or re-engage visitors, subject to applicable law and preferences
7.5 For Safety, Security, and Legal Purposes
– Detect and investigate security incidents
– Protect against malicious, deceptive, fraudulent, or illegal activity
– Exercise and defend legal claims
– Comply with legal obligations, subpoenas, court orders, or law enforcement requests
– Enforce our agreements and policies
7.6 For Corporate Transactions
– Evaluate or complete mergers, acquisitions, financing, asset sales, bankruptcies, or similar transactions
7.7 With Your Consent or At Your Direction
– Use personal information for other purposes disclosed at the time of collection or with your consent
7.8 AI and Machine Learning
We may use personal information, including usage data, location trends, support interactions, campaign performance data, and other content lawfully available to us, to develop, train, test, improve, or support automated tools, analytics models, and artificial intelligence or machine learning systems for purposes such as:
– fraud detection;
– route, mileage, or campaign analysis;
– operational forecasting;
– customer support improvement;
– advertiser analytics;
– platform performance and matching optimization; and
– product development.
Where required by law, we will provide additional notice or obtain consent before using personal information for materially different purposes. We do not use sensitive personal information to infer characteristics about individuals except as permitted by applicable law.
8. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to the following categories of recipients:
8.1 Service Providers and Contractors
We disclose personal information to vendors, service providers, contractors, and processors that perform services on our behalf, such as:
– hosting and cloud storage providers
– app and website infrastructure providers
– customer support providers
– analytics providers
– email and communications vendors
– identity verification vendors
– fraud prevention and security vendors
– payment processors such as Stripe
– CRM, sales, and marketing tools
– legal, accounting, and professional advisors
8.2 Advertisers, Brand Partners, Agencies, and Business Partners
We may disclose personal information to advertisers, agencies, business partners, and clients as necessary to operate campaigns, provide analytics, support advertiser services, verify campaign performance, or provide requested services. Depending on the circumstances, this may include campaign-level reporting, location-based reporting, performance data, or driver participation information.
8.3 Affiliates and Corporate Family
We may disclose personal information within our corporate group, including affiliates, parents, subsidiaries, and entities under common control.
8.4 Advertising, Analytics, and Measurement Partners
We may disclose identifiers, internet activity, device information, and similar data to third-party advertising, analytics, and measurement partners, which in some contexts may constitute a “sale,” “sharing,” or use for “targeted advertising” under applicable law.
8.5 Government, Legal, and Safety Disclosures
We may disclose personal information if we believe in good faith that disclosure is necessary to:
– comply with law or legal process;
– respond to lawful requests from public authorities;
– protect the rights, property, or safety of Stic, our users, or others;
– investigate fraud or security incidents; or
– enforce our contracts and policies.
8.6 Corporate Transactions
We may disclose personal information in connection with an actual or proposed merger, acquisition, financing, bankruptcy, receivership, sale of assets, due diligence process, or transfer of all or part of our business.
8.7 With Your Direction or Consent
We may disclose personal information to other parties when you direct us to do so or consent to the disclosure.
9. HOW LONG WE RETAIN PERSONAL INFORMATION
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Notice, including to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.
Retention periods vary based on the type of information and the reason we collected it. In general, we consider:
– whether the information is needed to maintain your account or provide Services;
– legal, tax, accounting, payment, and regulatory requirements;
– dispute resolution and enforcement needs;
– fraud prevention and security needs; and
– whether the information is sensitive.
9.1 Examples of Retention Practices
Subject to legal and operational requirements, we generally retain:
– account information while your account is active and for a reasonable period thereafter;
– transaction and payout records for the period required by tax, accounting, and legal obligations;
– communications and support records as reasonably necessary for support, training, and legal purposes;
– driver’s license and identity verification records for as long as needed for verification, fraud prevention, legal compliance, and dispute resolution;
– cookie and analytics data for periods set by the applicable technology or vendor, unless you clear or block them earlier.
We may retain information longer where required or permitted by law, including to comply with legal holds, regulatory obligations, fraud prevention, security, or enforcement purposes.
10. DE-IDENTIFIED AND AGGREGATED INFORMATION
We may create, use, and disclose aggregated, anonymized, or de-identified information for lawful business purposes, including analytics, benchmarking, advertiser reporting, product improvement, and research. Where we maintain data in de-identified form, we will not attempt to reidentify it except as permitted by law.
11. YOUR PRIVACY CHOICES AND RIGHTS
Depending on where you live, you may have certain rights regarding your personal information. These rights are subject to exceptions and limitations under applicable law.
11.1 General Choices
A. Marketing Emails
You may opt out of marketing emails by using the unsubscribe link in the message or by contacting us. We may still send you non-marketing messages, such as account, legal, security, or transaction-related communications.
B. Text Messages
You may opt out of marketing text messages by following the instructions in the message. Message and data rates may apply.
C. Push Notifications
You can manage push notification preferences through your mobile device settings.
D. Location Permissions
You can control device-level location permissions in your mobile settings. If you disable location services, some features may not function properly, and campaign participation or compensation eligibility may be affected where location data is necessary.
E. Cookies and Tracking
See Section 4 above for cookie and tracking choices.
11.2 State Privacy Rights
Depending on your state of residence, you may have the right to:
– know/access the personal information we have collected about you;
– confirm whether we process your personal information;
– obtain a copy of certain personal information in a portable format;
– correct inaccurate personal information;
– delete personal information, subject to exceptions;
– opt out of the sale of personal information;
– opt out of the sharing of personal information for cross-context behavioral advertising;
– opt out of targeted advertising;
– opt out of certain profiling in furtherance of decisions that produce legal or similarly significant effects, where applicable;
– limit the use and disclosure of sensitive personal information, where applicable;
– appeal our decision regarding a privacy rights request, where required by law; and
– not be discriminated against for exercising privacy rights.
We do not discriminate against individuals for exercising applicable privacy rights, except as permitted by law.
11.3 How to Exercise Rights
To submit a privacy request, please contact us at:
– Email: legal@drivestic.com
– Phone: (949) 418-2113
You may also use any in-product tools we make available.
We may need to verify your identity before fulfilling your request. Verification may depend on the sensitivity of the information and the type of request. We may ask you to provide additional information to verify your identity or authority. Authorized agents may make requests on behalf of residents where permitted by law, subject to verification and proof of authorization.
12. CALIFORNIA PRIVACY RIGHTS NOTICE
This Section 12 applies to California residents and is intended to supplement this Privacy Notice to comply with the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).
12.1 Categories of Personal Information Collected
In the preceding 12 months, we may have collected the following categories of personal information about California residents:
1) Identifiers
Such as real name, alias, postal address, email address, phone number, account name, IP address, online identifiers, driver’s license number, vehicle identifiers, and similar identifiers.
1) Categories of personal information described in Cal. Civ. Code § 1798.80(e)
Such as name, signature, address, telephone number, insurance information, bank account information, and other financial information.
1) Protected classification characteristics under California or federal law
Such as age/date of birth where provided or required. We do not collect this category for all users.
1) Commercial information
Such as records of Services obtained, transactions, campaign participation, and payout history.
1) Internet or other electronic network activity information
Such as browsing history, app activity, interactions with our website, app, ads, and emails.
1) Geolocation data
Including approximate and, where permissioned and relevant, precise geolocation.
1) Audio, electronic, visual, or similar information
Such as customer support recordings where lawful, photographs, ID images, and user-submitted images.
1) Professional or employment-related information
Such as company name, job title, business contact information, or applicant/employment history for job applicants.
1) Education information
Such as information in resumes for job applicants.
1) Inferences drawn from personal information
Such as preferences, interests, campaign fit, fraud indicators, or business needs.
1) Sensitive personal information
Depending on the context, this may include driver’s license information, account log-in credentials, financial account information, precise geolocation, and contents of communications where we are the intended recipient.
12.2 Sources of Personal Information
We collect these categories from:
– you directly;
– your devices and browser;
– our app and website;
– service providers and contractors;
– payment processor Stripe;
– analytics and advertising partners;
– business partners and advertisers;
– identity verification and fraud prevention providers;
– public sources; and
– other third parties as described in this Privacy Notice.
12.3 Purposes for Collection, Use, and Disclosure
We collect, use, disclose, and otherwise process personal information for the business and commercial purposes described in Section 7 above.
12.4 Categories of Personal Information Disclosed for Business Purposes
In the preceding 12 months, we may have disclosed each of the categories listed in Section 12.1 to:
– service providers and contractors;
– payment processor Stripe;
– analytics providers;
– advertisers, agencies, and business partners;
– affiliates;
– legal and regulatory authorities;
– professional advisors; and
– entities involved in corporate transactions.
12.5 Sales, Sharing, and Targeted Advertising
Under California law, “sell,” “share,” and related terms are broadly defined.
In the preceding 12 months, we may have:
– sold or shared the following categories of personal information with advertising, analytics, and marketing partners:
– Identifiers
– Internet/electronic network activity information
– Geolocation data (generally approximate; precise only where implemented and applicable)
– Inferences
We do not knowingly sell or share the personal information of consumers under 16 years of age.
California residents may opt out of the sale or sharing of personal information by:
– using any “Do Not Sell or Share My Personal Information” link or consent tool we make available;
– enabling a recognized GPC signal in a supported browser; or
– contacting us at legal@drivestic.com or (949) 418-2113.
12.6 Sensitive Personal Information
We use sensitive personal information only as reasonably necessary:
– to provide requested Services;
– to verify identity and eligibility;
– to process payouts;
– to maintain account security;
– to detect and prevent fraud and illegal conduct;
– to perform services on our behalf;
– to comply with law; or
– as otherwise permitted by CCPA/CPRA.
We do not use or disclose sensitive personal information for purposes that would require a “Limit the Use of My Sensitive Personal Information” right beyond what is stated here, unless we later provide additional notice and rights as required by law.
12.7 California Rights
California residents may request:
– access to specific pieces of personal information;
– access to categories of personal information;
– deletion of personal information;
– correction of inaccurate personal information;
– a portable copy of certain personal information;
– information about our sale/sharing/disclosure practices; and
– opt-out of sale/sharing.
To exercise these rights, contact us at:
– Email: legal@drivestic.com
– Phone: (949) 418-2113
Authorized agents may submit requests on a California resident’s behalf where permitted by law.
12.8 Notice of Financial Incentives
If we offer any program that may be considered a financial incentive under California law, we will provide terms and obtain any required consent at that time.
13. VIRGINIA, COLORADO, CONNECTICUT, AND OTHER U.S. STATE PRIVACY DISCLOSURES
Residents of certain states, including Virginia, Colorado, and Connecticut, may have privacy rights under applicable state law, such as the:
– Virginia Consumer Data Protection Act (“VCDPA”)
– Colorado Privacy Act (“CPA”)
– Connecticut Data Privacy Act (“CTDPA”)
To the extent these laws apply, residents may have rights to:
– confirm whether we process personal data;
– access personal data;
– correct inaccuracies;
– delete personal data;
– obtain a portable copy of personal data;
– opt out of targeted advertising;
– opt out of sale of personal data;
– opt out of profiling in furtherance of decisions producing legal or similarly significant effects, where applicable; and
– appeal a denial of a rights request.
13.1 Appeals
If we deny your request and you are entitled to appeal under applicable law, you may submit an appeal by emailing legal@drivestic.com with the subject line: Privacy Rights Appeal. We will review your appeal as required by law.
13.2 Other State Laws
If you are a resident of another U.S. state with an applicable privacy law, we will honor your rights as required by that law. You may contact us using the information in Section 19.
14. CHILDREN’S PRIVACY
Our Services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18 in connection with the Services. If you believe a minor has provided us with personal information, please contact us and we will take appropriate steps in accordance with applicable law.
15. THIRD-PARTY SITES, APPS, AND SERVICES
Our Services may contain links to third-party websites, apps, payment tools, social media pages, app stores, or other services that we do not control. We are not responsible for the privacy practices of those third parties. Please review their privacy notices before providing personal information to them.
16. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including encryption of certain sensitive data such as stored driver’s license records. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly of any suspected unauthorized access.
17. DATA PORTABILITY
Where required by applicable law and subject to verification, you may request a copy of certain personal information in a portable, usable format, to the extent technically feasible.
18. FUTURE FEATURES AND ESTIMATED STATISTICS DISCLOSURE
Our website, app, pitch materials, and marketing materials may from time to time reference:
– features, products, or functionality that are under development, planned, or not yet generally available; and
– projections, estimated performance metrics, audience figures, impression figures, mileage figures, campaign results, or other statistics that are based in whole or in part on internal modeling, management estimates, assumptions, third-party data, historical trends, or limited testing.
Such statements are for general informational purposes only, are not guarantees, and may change without notice. Actual results, functionality, availability, and performance may differ materially.
19. CONTACT US
If you have questions about this Privacy Notice or would like to exercise any applicable privacy rights, please contact us at:
Stic Solutions, Inc.
– Email: legal@drivestic.com
– Phone: (949) 418-2113
– Mailing Address: 3415 S. Sepulveda Boulevard, Los Angeles, California 90034